Privacy Policy

1. Introduction

At Loralyze, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI video generation service.

By using Loralyze, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address (for authentication and communication)
• Display name (optional)
• Profile avatar (optional)

2.2 Content You Upload

When you use our service, we temporarily process:

• Images you upload for video generation
• Videos you upload for template training
• Prompts and descriptions you provide

2.3 Usage Information

We collect basic usage data including:

• Generation and training job records (for your history and our service delivery)
• Credit transaction history
• Timestamps of service usage

3. How We Use Your Information

We use your information solely to:

• Provide and maintain our video generation service
• Process your video generations and template training jobs
• Manage your account and credit balance
• Send essential service communications (account verification, job status updates)
• Respond to your support requests
• Improve our service quality

5. Data Retention & Deletion

5.1 What We Keep

We retain your data only as long as necessary to provide our service:

• Account data: Until you delete your account
• Generated content: Until you delete it or your account
• Training data: Processed and retained only for template creation

5.2 Deleted Data is Gone

When you delete content or your account, that data is permanently removed. We do not keep backups or archives of deleted user data. Specifically:

• Deleted generations are permanently removed from our storage
• Deleted training jobs and their associated files are permanently removed
• Deleted templates are permanently removed
• Deleted accounts result in permanent removal of all associated data

6. Your Rights & Controls

You have full control over your data. You can:

• Delete individual generations: From the "My Generations" page
• Delete training jobs: From the "My Templates" page
• Delete templates: From the "My Templates" page
• Delete your entire account: From Account Settings, which removes all your data permanently

To exercise these rights or request data export, visit our Contact page.

7. Security

We implement appropriate security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication system
• Row-level security policies on database access
• Regular security reviews of our infrastructure

8. Cookies & Local Storage

We use only essential cookies and local storage for:

• Authentication session management
• User preferences

We do not use tracking cookies or third-party analytics that track you across websites.

9. Children's Privacy

Loralyze is intended for users 18 years and older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected data from a minor, please contact us immediately.

10. Contact & Changes

For privacy-related questions, data requests, or concerns, please visit our Contact page.

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or prominent notice on our platform. Your continued use of Loralyze after changes constitutes acceptance of the updated policy.